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Our business process is based on multiple coordinated services for both you and your customers:

Software focused eCommerce store and order processing
Cross-sell and up-sell capabilities
Payment processing and AP accounting support
Credit card screening and fraud protection measures
Sales and VAT tax processing and payment
Electronic license key delivery
Website design, development, hosting and support
Download site hosting and management
Call center

 

Customer service
Technical support
Knowledge Base hosting
Discussion group hosting and support
Beta team support and management
Electronic newsletter and mailings support
Marketing promotions management support
Reseller management program
Management reporting

Á La Carte, Customized Services

We offer you everything you need: the GIS2 Data Center, electronic ordering and fulfillment services, download management, and our technical support and customer service teams — all who have the right expertise to optimally serve your customers in your markets and turn them into truly satisfied software buyers.  GIS2 is an ideal, cost effective-partner for your global internet sales and services because our á la carte approach allows you to use only the services you need.

Choosing any or all our services means selecting a sales and distribution channel that can be specifically tailored to your software products and business requirements.  We provide an Author’s Extranet, a powerful reporting and management tool in real time via a secure Web interface to keep your fully informed about the current status of your sales activities.

We recommend, but do not require, you to use our total, comprehensive solution that will allow you to sell your products rapidly, reliably and directly to your customers worldwide.  No matter which of our services you choose, you may also access sales and product data and statistics online 24 hours a day.  Our customer-facing systems work 24x7 to ensure that you can continue to fully concentrate on software development.

Store

GIS2's e-commerce solution allows your customers to order your products online with immediate shipping around the clock.  We can tailor the order process to the look and feel of your Web site so your customer will shop in the comfortable environment of your site.

Your customers have the option of purchasing several products in one order by using our shopping cart function that saves time and helps guarantee customer satisfaction.

GIS2 automatically identifies which customers are required to pay sales tax or VAT tax.  The tax is automatically collected and paid to appropriate taxing agencies.  International sales tax/VAT IDs are checked by our system in real time.

Payment

GIS2 provides your worldwide customers with a comfortable and easy way to purchase software quickly.  Our comprehensive payment options include credit card, bank transfer, check, or purchase order.  We accept Visa, MasterCard, American Express and Discover cards.  Credit card payments are authorized within just a few seconds, and customers receive their product license keys shortly afterward.

GIS2 has proprietary logic designed to protect you from fraud.  This continually expanding system monitors each incoming order to keep fraudulent credit card orders and resulting charge backs at a minimum.

Customers can rely on the highest security levels for online payments.  GIS2 leaves nothing to chance when it comes to security.  We use the VeriSign Certificate for SSL transactions offering the highest security available today.  All data exchanged during the payment process is SSL-secured.


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